Aug 05
Fixing broken alerts in SharePoint
Susan Cotts
I started my career in 1990 and I've been with C/D/H for 16 years now.
Some of my most interesting projects include: SharePoint publishing portals, SharePoint extranet collaboration portals, and SharePoint executive dashboard portals.
When I'm not at work I care for my family, play with my kids, downhill ski, fish, run, vacation on the beach, summer BBQ with friends, volunteer at my church, etc.
I’m a pretty ordinary middle aged working mother, and I love it!
More about Susan
Articles by Susan Cotts
Are you relying on SharePoint alerts? Many organizations have immediate, daily or weekly alerts configured. They send an email message to users when content within SharePoint has been added, changed, and/or deleted.
It’s been my experience that SharePoint alerts can stop working and getting them running again can be tricky. Here’s the step-by-step process I run when daily alerts are broken.
stsadm.exe -o getproperty -url http://server_name-pn job-daily-alerts
stsadm.exe -o getproperty -url http://server_name -pn job-daily-alerts
stsadm.exe -o setproperty -url http://server_name -pn job-daily-alerts -pv “Daily between 06:00:00 and 18:00:00″
stsadm.exe -o setproperty -url http://server_name -pn job-daily-alerts -pv “Daily between 06:00:00 and 18:00:00″
Open the SharePoint Central Administration tool - Application Management – SharePoint Site Management.
Site use and confirmation – turn on and turn off.
Oddly, by toggling this value, alerts begin working again. You should also verify the Search service is working as expected since daily alerts rely on indexing.
Hope this helps!
Supporting materials:
http://msmvps.com/blogs/bradley/archive/2009/03/22/how-to-troubleshoot-alerts-in-wss-3-0-moss.aspx
http://technet.microsoft.com/en-us/library/cc287693.aspx
http://technet.microsoft.com/en-us/library/cc288063.aspx