Jan 30

Resolving “No results matching your search were found” Errors in Sub-site Searches

Tag: Collaboration — January 30, 2009 @ 12:19 pm
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C/D/H Consultant

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Recently, I came across a client portal that had an interesting issue with search.  The problem manifested itself when performing a search on any of the sub-sites in the site collection.  I could search for any term, for example “Sebastian”, at the top-level site and receive a number of results that included my name in the document, me as the author, etc.  Some of these documents lived in the top-level site, others on sub-sites.  When I searched any of those sub-sites, I would expect to find that particular content that lives within that site.  However, I did not and instead received the following message, “No results matching your search were found”.

After some research, I found that the problem was related to Alternative Access Mapping.  To resolve this issue, take the following steps.

1. Check Alternate Access Mappings

Internal URL                      Zone

http://server/                      Default

http://fqdn.local/               Internet

2. Ensure that in “Content Source”, the “Default URL” (e.g. http://server/) is specified, not the FQDN.

3. In the “Search Settings” for Shared Service Provider go to “Server Name Mappings” and create a new mapping.

Address in Index Address in Search Results

http://fqdn.local/               http://server/

4. Reset Index. Perform a full crawl.

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